Frequently Asked Questions
Everything you need to know about bringing Tang into your home.
What materials are used in Tang furniture?
We prioritize sustainability and durability, using FSC-certified hardwoods, organic textiles, and non-toxic finishes to ensure your home remains safe and beautiful.
How long does shipping take for large furniture items?
Standard delivery for large items typically takes 7-14 business days. You will receive a tracking link and a call from our white-glove delivery partner to schedule a convenient drop-off time.
What is your return policy for home decor?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made furniture pieces are final sale unless they arrive damaged.
Do you offer assembly services?
Yes, our 'White Glove Delivery' option includes full assembly in your room of choice and the removal of all packaging materials for a hassle-free experience.
Do Tang products come with a warranty?
All our furniture pieces are backed by a 2-year limited warranty covering manufacturing defects and structural integrity under normal household use.
How can I track my order status?
Once your order is dispatched, an email with a tracking number will be sent. You can also log into your Tang account to view real-time updates on your shipment.
